Operations Work Team Leader 3rd Shift Spring Lake Hickory Shipping

Company Name:
Salary period: Annual
Shipping Department - Hickory Spring Lake
General Purpose:
Leads and manages an assigned department to achieve operational objectives (in areas such as safety, product quality, reliability, cost, continuous improvement, and employee morale) that align with and promote the achievement of Operations' and the corporation's business strategy. Achieves results through successful leadership and team development, as well as effective planning, organization, implementation and execution.
Essential Functions: ΓΆΒ ΒΆ Quality: Ensure the team's performance and accountability to zero defects. Responsibilities include identifying and solving department problems that cause poor quality. Must partner with customer service and corporate quality teams to ensure the identification of quality issues and their root causes, as well as, designing and implementing solutions. Must also manage and monitor compliance to HMI quality plan and ISO 9000 certification. ΓΆΒ ΒΆ Reliability: Ensure 100% on-time delivery of quality products to the customer. ΓΆΒ ΒΆ 100% Value: Responsible for continuously improving the processes of operations by eliminating the seven forms of waste and creating processes that add 100% value to the customer. ΓΆΒ ΒΆ Pull System: Responsible to create an operation that produces product only to customer demand (takt time) using one-piece-flow. ΓΆΒ ΒΆ Safety: Ensure a safe working environment for all employees and visitors. Responsible for the team's safety program, implementation and commitment to 5-S principles, ensuring all safety training and development is completed for all employees, administration of safety policies and procedures, and compliance with all state and federal legislation. Manage and monitor the achievement of corporate and plant environmental goals. ΓΆΒ ΒΆ Professional Challenge/Participation: Responsible for motivating and involving employees in improving processes through creativity, problem solving and learning. This is accomplished through setting expectations, teaching, encouraging, coaching and holding direct labor employees accountable to utilize standardized work to improve operations, as well as, participating in the implementation of improvements through day-by-day kaizen. Solicit employees' ideas for improvement and create a work environment where employees are encouraged to take risks and share their ideas for improvement. ΓΆΒ ΒΆ Recognition/Feedback: Responsible to show appreciation of those individuals and teams that demonstrate outstanding performance, which is directly aligned with the company's Blueprint for Corporate Community. Also responsible for providing timely feedback including formal performance reviews, performance coaching, and discipline. ΓΆΒ ΒΆ Staffing/Development: Responsible for employee selection (determining staffing levels & skills required) and training. Also responsible to help employees to develop new skills that will allow them to increase their contribution to the business and improve the processes of the operation. ΓΆΒ ΒΆ Continuous Improvement: Responsible for facilitating change by using kaizen as a tool to improve the organization's capability by utilizing people's skill to solve problems proactively and constantly move towards the ideal situation or 'true north'. Responsible for engaging in kaizen activities everyday to proactively go after problems with a shop floor focus. ΓΆΒ ΒΆ Shop Floor Focus: Responsible for spending 80% of time directly on the shop floor where the key value added activities take place, so one can understand the current status of the operation and gain direct input from employees in order to make improvements. ΓΆΒ ΒΆ Performs other duties as required.
Minimum Requirements: ΓΆΒ ΒΆ Minimum of four years successful supervisory experience in an operations environment or at least four years of demonstrated success in a leadership role that has included directing the work of others with proven results. ΓΆΒ ΒΆ Refer to the Operations WTL Career Ladder for further information such as experience/skills requirements and an illustration of typical supervisory responsibility for each level. ΓΆΒ ΒΆ Ability to express ideas effectively (verbally and nonverbal) with well developed interpersonal and communication skills and demonstrated professionalism ΓΆΒ ΒΆ Adept at resolving conflict in a team environment ΓΆΒ ΒΆ Demonstrated ability to identify and understand issues and make appropriate decisions ΓΆΒ ΒΆ Proficient in ISO quality systems fundamentals and Lean Manufacturing principles ΓΆΒ ΒΆ Ability to effectively use office automation / communication software and tools used in the HMI office environment. ΓΆΒ ΒΆ Critical competencies for this position include: integrity and trust, customer orientation, job knowledge, decisiveness, relationship building, effective communication, systemic thinking, future focused, managing and developing talent, flexibility, innovation, and business knowledge. ΓΆΒ ΒΆ Must be able to perform all essential job functions with or without accommodation. Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer (minorities/women/veterans/disabilities).

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