CNC Field Service Technician

Job Title: Service Technician¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬  Document Owner: HR
This job reports to Service Manager according to company Organizational Chart.
Travel to install new equipment and resolve difficulties with company machinery.
JOB DUTIES AND RESPONSIBILITIES: (performs some or all of the following)

  • Travel 50% of the time to customer's facilities to resolve problems with client¬ machinery.

  • Install new¬ machinery.

  • Diagnose and resolve problems in all or some of the following areas, including interactions between areas.

  • Mechanical issues on the equipment.

  • Electrical issues on the equipment.

  • Hydraulic issues on the equipment.

  • Pneumatic issues on the equipment.

  • Process issues on the equipment.

  • Troubleshoot machine problems for customers, sometimes over the phone or via e-mail.

  • Provide the customer with a positive sense of what our company is, the service technician is a front line ambassador.

  • Communicate with Mechanical Engineering.

  • Communicate with Electrical Engineering.

  • The above description in no way states that these are the only duties to be performed by someone with this job title.


  • Ability to read and understand electrical schematics.

  • Ability to read and interpret mechanical drawings.

  • Excellent general understanding of machine tool equipment in general.

  • Excellent computer skills required.

  • Knowledge of Microsoft Office, Acrobat Reader as well as other programs.

  • Ability to read and understand ladder logic for diagnostic purposes.


  • Minimum 2 years technical experience with machinery and related equipment preferred.

  • Minimum 1 year electrical trouble shooting experience preferred.

  • High school diploma or equivalent.

Company Description:

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